Campaigns
Broadcasts that respect the rules Meta actually enforces
Template management, approval tracking, segment-based broadcasts, opt-out handling and per-message delivery reporting for WhatsApp campaigns.
Templates, with their approval state visible
Submit a template, see where it is in Meta review, see why it was rejected, and see which campaigns are blocked waiting for it. No guessing from an email.
Segments that are queries, not exports
Build an audience from contact attributes, tags, conversation history or campaign response. The segment is re-evaluated when the campaign sends, so it is not a stale CSV.
Opt-outs are honoured before the send, not after
An opted-out contact is removed from the audience at send time and the campaign reports how many. This is the part that gets an account restricted when it is done casually.
Delivery reporting per message
Sent, delivered, read, failed — with the failure reason Meta gave, per recipient, not as a percentage.
Scheduling in your customers’ time, not the server’s
Schedule against the organisation time zone. A campaign written on Friday evening does not arrive at 3 a.m.
An entitlement on some plans and not others. The pricing table says which.
The rest of the product
Shared inbox
Assignment, teams, routing and SLA timers, with every agent in the same queue.
Automation
Trigger → condition → action flows, with business hours and a run history per execution.
AI
Draft replies, summaries and extraction — with the allowance printed and no overage.
Security
SSO, SCIM, IP allowlisting, retention, export controls, audit export, data residency.
Try it on your own number
Create an organisation, connect a number through Meta, and use the whole product for the length of the trial.