Shared inbox
One inbox your whole team can actually work in
A shared WhatsApp inbox with assignment, teams, routing rules, SLA timers and internal notes — and no per-seat charge above the Starter plan.
Assignment that survives a shift change
A conversation belongs to a person or to a team, and it says which. Unassign, reassign, or let a routing rule pick — the history stays on the conversation either way.
Routing rules, not a spreadsheet
Route by team, by business hours, by the number the customer wrote to, or by what the message is about. Rules are evaluated on the server, so they apply to the mobile app too.
SLA timers you can see before they breach
First-response and resolution targets per team, counted against your business hours, visible in the list rather than in a weekly report.
Internal notes and mentions
Ask a colleague inside the conversation. Notes are never sent to the customer and are part of the audit record.
Everything a customer said, in one place
Contact history, order history, campaign history and previous conversations are on the panel beside the thread, so nobody has to ask a returning customer to explain themselves again.
It works on a phone
The same inbox, the same rules, the same permissions, at 360 pixels wide. Field teams are not a second-class user.
In every plan, including the trial.
The rest of the product
Campaigns
Template approval, segments, scheduling and delivery reporting that goes down to the message.
Automation
Trigger → condition → action flows, with business hours and a run history per execution.
AI
Draft replies, summaries and extraction — with the allowance printed and no overage.
Security
SSO, SCIM, IP allowlisting, retention, export controls, audit export, data residency.
Try it on your own number
Create an organisation, connect a number through Meta, and use the whole product for the length of the trial.